Experience: 4–5 Years Department: Sales / Business Development Industry: IT Infrastructure / System Integration / Technology Solutions Location: New Delhi
Job Summary:
We are seeking a agile and detail-oriented Sales Support Executive with experience in the IT Infrastructure industry to support the sales team in quotation management, customer coordination, proposal preparation, and order execution. The candidate will play a key role in ensuring timely submission of commercial and technical quotations, customer follow-up, and smooth sales operations.
Key Responsibilities:
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Prepare and submit quotations, proposals, and commercial offers for IT Infrastructure solutions including hardware, software, networking, cloud, and managed services.
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Coordinate with OEMs, distributors, vendors, and internal technical teams to obtain pricing and solution inputs.
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Conduct regular customer follow-up on submitted quotations, approvals, and business opportunities.
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Support the sales team in RFQ/RFP processing, bid submissions, and proposal documentation.
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Maintain and track the quotation pipeline,



opportunity status, and customer records in CRM/ERP systems.
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Coordinate with procurement and operations teams for order processing and execution.
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Prepare commercial comparisons, pricing sheets, and sales reports.
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Ensure timely renewal follow-up for AMC, support contracts, and existing customer requirements.
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Address customer queries and ensure high service standards throughout the sales cycle.
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Maintain proper documentation of contracts, purchase orders, and sales-related records.
Required Qualifications & Experience:
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Bachelor’s degree in Business Administration, Commerce, IT, or related discipline.
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3–5 years of experience in Sales Support / Inside Sales / Presales Coordination within an IT Infrastructure company.
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Hands-on experience in preparing quotations, proposals, RFQs, customer follow-ups, and order coordination.
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Familiarity with IT Infrastructure products and so

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