About the Company

Sowaka Health is building the first compliance‐native platform for named‐patient and early access programs in India and underserved markets globally. Through our proprietary platform, Sowaka OS, we operate specialty access and named‐patient programs for unapproved and hard‐to‐access medicines, working with hospitals, physicians, and global suppliers to create protected, audit‐ready "port‐to‐patient" pathways. In markets where patients needing pre‐commercial or unlicensed breakthrough therapies have limited structured, credible access routes, we are creating that pathway from the ground up with the intent to make it the global standard.

Role purpose

The Patient Intake Liaison is responsible for executing the patient onboarding and intake workflow for Named Patient Programs (NPPs) and related access pathways in India. This role is the first structured point of contact for incoming access requests and ensures each request is accurately captured, documented, and routed as per defined procedures.

The role focuses on structured information capture,



case structuring, documentation completeness, and coordination with hospitals and clinical teams. The Patient Intake Liaison does not make medical, regulatory, or commercial decisions, but ensures cases are prepared correctly for internal review and escalation where required.

This is a good fit for a highly organised, detail‐oriented operator with strong process discipline, high documentation accuracy, and the ability to manage multiple cases in parallel in an early‐stage, fast‐moving environment

Key responsibilities

1. Intake and case creation
Manage omnichannel intake across email, portal submissions, Whats App Business, partner referrals, and internal field‐team inputs, as commonly used by Indian hospitals and clinicians. Review each incoming request and create structured case records in the case‐management system. Capture patient, physician, hospital, and drug‐request details using approved templates and

📌 Patient Intake Liaison (Mumbai)
🏢 Sowaka Health
📍 Mumbai