Lead Technical Support Engineer (Jammu)

Lead Technical Support Engineer (Jammu)

17 Aug
|
Clari5 - A Perfios
|
Jammu

17 Aug

Clari5 - A Perfios

Jammu

About Clari5:

Clari5 is a technology company that specializes in providing real-time intelligence and analytics

solutions primarily for the banking and financial services sector. They use AI & ML to help

organizations detect and prevent fraud, enhance customer engagement, and improve

operational efficiency.

Key features and functionalities of Clari5's offerings include:

Fraud Detection and Prevention: Clari5's solutions use advanced algorithms to analyze

transactions and user behavior in real time, identifying suspicious activities that may indicate

fraudulent behavior.

Customer Engagement: The platform helps banks and financial institutions understand

customer behavior and preferences, enabling personalized product offerings and improving

overall customer experience.

Risk Management: Clari5 aids organizations in assessing and managing various risks,

including credit and operational risks, by providing insights based on historical data and trends.

Operational Efficiency: By automating repetitive tasks and streamlining processes, Clari5





helps organizations reduce costs and enhance productivity.

Real-time Analytics: Clari5 provides real-time insights and analytics, allowing banks and

financial institutions to make data-driven decisions promptly.

Overall, Clari5 aims to empower businesses in the financial sector by providing them with the

analytical tools and intelligence needed to thrive in a competitive and rapidly changing

Workplace.

Role : Lead Technical Support Engineer – L3

Exp: 7+ yrs

Subject matter expert, drives technical issue resolution and team improvement initiatives.

Role & responsibilities:
Handle complex or critical incidents requiring deep technical expertise. Perform Root Cause Analysis (RCA) for recurring or high-severity issues and recommend long-term fixes. Lead problem management initiatives and improve stability of product deployments. Mentor and train L1 & L2 engineers; conduct technical knowledge-sharing sessions. Auto

📌 Lead Technical Support Engineer (Jammu)
🏢 Clari5 - A Perfios
📍 Jammu

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:

Get the latest job offers by email for: lead technical support engineer (jammu) / jammu

Subscribe to this job alert:

Get the latest job offers by email for: lead technical support engineer (jammu) / jammu