Job Description: Sales and Service Engineer - Railways
Position: Sales and Service Engineer - Railways
Location: Gurugram | Haryana | India
Employment Type: Full-Time
Department: Sales & Service
Reporting To: Sales/Service Manager
About the Role:
We are seeking a dynamic and results-driven Sales and Service Engineer to join our team, specializing in the railway industry. This role combines technical expertise with sales acumen, requiring a professional who can drive business growth while ensuring exceptional customer satisfaction. The ideal candidate will have a strong background in railway systems, industrial automation, or electrical engineering, along with proven experience in technical sales and service support. If you are passionate about cutting-edge railway technologies, enjoy solving complex technical challenges, and thrive in a customer-facing role, this opportunity is for you
Key Responsibilities:
Sales & Business Development
- Identify and pursue new business opportunities within the railway sector to expand market presence.
- Develop and execute sales strategies to achieve and exceed revenue targets.
- Promote company products and services, including railway components, automation solutions, and maintenance services.
- Prepare and present proposals, quotations, and sales contracts to potential clients.
Technical Support & Customer Service
- Provide pre- and post-sales technical assistance, including product demonstrations, troubleshooting, and on-site support.
- Resolve customer technical issues efficiently, ensuring high satisfaction and retention.
- Conduct product training sessions for clients and channel partners.
Customer Relationship Management
- Build and maintain robust relationships with key clients, stakeholders, and industry partners.
- Understand customer needs and recommend tailored solutions to enhance business value.
- Ensure timely follow-ups and long-term engagement with existing and potential customers.
Market Development
- Manage and s