Job Description – Oracle CPQ Support & Administration Specialist
Expereince-4+Years
Location-Remote
Role Overview
We are seeking an experienced Oracle CPQ Support & Administration Specialist to manage the administration, configuration, enhancement, and production support of the Oracle CPQ platform. The role is responsible for ensuring system stability, pricing accuracy, seamless integrations, and effective quote-to-cash (Q2 C) processes across production and non-production environments. The individual will serve as the primary Subject Matter Expert (SME) for Oracle CPQ and collaborate closely with Sales, Finance, Product, and IT teams.
Key Responsibilities
1. Production Support (L1/L2)
Provide L1/L2 support for Oracle CPQ across Production and Non-Production environments.
Monitor system health, alerts, incident queues, and service performance.
Perform incident triage, root cause analysis, troubleshooting, and issue resolution.
Coordinate with L3 support and development teams for complex issue escalation and resolution.




Ensure timely response and resolution in accordance with defined SLAs.
2. Platform Administration & Configuration
Administer Oracle CPQ environments, including user management, roles, permissions, and access controls.
Build, configure, and maintain product catalogs, pricing structures, and business rules.
Develop and support BML (Big Machines Language) scripts and configuration logic.
Configure approval workflows, product configuration rules, commerce processes, and quote generation functionality.
Maintain system configurations and ensure adherence to platform governance standards.
3. Pricing & Quote-to-Cash (Q2 C) Management
Manage and maintain pricing models, price lists, discount structures, and pricing formulas.
Investigate and resolve pricing discrepancies and approval workflow issues.
Support end-to-end quote lifecycle management and quote generation processes.
Ensure pricing accuracy and compliance with business policies and approval requiremen

📌 Oracle Cpq Support (Borivali)
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