• Executes internal and external collection activities to maximize cash flow, ensure customer payments and compliance with company policy, procedures, and financial controls
• Conducts complex accounts receivable aging analysis and generating key performance indicator (KPI) reports. Resolves outstanding aging balances for accounts, using knowledge of business systems and their relationship to billing and collections
• Monitors and follows up on overdue accounts receivable, communicating with clients to secure timely payments
• Acts as the primary point of contact for billing and collection inquiries from internal and external business partners. Researches and resolves a variety of internal and external inquiries. Reviews AP or A/R ledger accounts and financial statements in alignment with company policies and standards
• Assists in coordinating with external auditors by gathering and organizing payment and transaction documents, ensuring timely and accurate provision of requested information
• Takes lead on following-up with other departments if documents are missing or late,
verifies if numbers on relevant documents differ from each other or invoices sent to customers, and collaborates with internal teams to help solve issues
• Monitors pending invoices and payments that return from the bank ensuring timely payments and reporting on days payment outstanding (DPO)
• Sets up current vendors in the AP administration, ensuring information for approval and master data of existing vendors is correct
• Identifies and reconciles disputed amounts, creating debit/credit memos and generally improving cash flow. Obtains necessary approvals for invoice payment and ensures proper documentation is maintained
• Uses a data-driven approach to resolve billing disputes and payment issues, with support from supervisors, through the analysis and review of information and provides alternate solutions
• Supports the payable process by ensuring accounts payable invoices are processed timely a