Title:- Delivery Head (AVP)
Location:- Chennai
Experience:- 20+ Years
Role Overview
We are seeking a seasoned Delivery Head to lead a large-scale delivery portfolio supporting a global client. This role will be responsible for end-to-end delivery management, driving transformation, operational excellence, and innovation across a workforce of 1,500+ FTEs. The portfolio spans customer experience, marketing, order to bill, IVR along with enterprise-grade network, security, and cloud solutions.
Portfolio & Program Management
Manage complex programs across domains including:
System of Engagement
Data and AI
Network and security solutions
Cloud transformation initiatives
Ensure seamless integration across multiple workstreams and vendors.
Required Skills & Qualifications
Proven experience managing large-scale global delivery portfolios
Strong expertise in Microservices, React, and modern application architectures
Deep understanding of Customer Experience, Network and AI
Demonstrated success managing large global teams (1500+ FTEs)
Strong financial acumen with P&L; ownership




Excellent stakeholder management and executive communication skills
Experience in driving digital transformation, cloud and AI adoption
Key Responsibilities
Delivery & Operations
Own and manage delivery portfolio , ensuring profitability, growth, and customer satisfaction.
Lead and oversee delivery for 1,500+ FTEs across multiple programs and geographies.
Ensure high-quality execution of projects aligned with client objectives, SLAs, and KPIs.
Drive continuous improvement in delivery models, productivity, and cost optimization.
Stakeholder Management
Build solid relationships with C-level executives and senior client stakeholders.
Act as a trusted advisor to customers on digital transformation, telecom modernization, and technology strategy.
Lead governance forums, business reviews, and strategic planning sessions.
Technology Leadership
Provide oversight and direction on Microservices and React-based a

📌 Delivery Head (Chennai)
🏢 Infinite Computer Solutions
📍 Chennai