Company Description
Zykrr—The CX Monetization Company—is revolutionizing customer experience management with AI-powered insights. Unlike traditional tools that merely measure satisfaction, Zykrr turns real-time customer feedback into actionable insights to drive retention, loyalty, and growth. Our intelligent orchestration and enterprise-grade integrations empower leading brands to move beyond tracking satisfaction and start monetizing it. By predicting customer needs and automating responses, Zykrr offers solutions that enhance customer engagement in today’s fast-paced, experience-driven world.
Role Description
This is a hybrid as part of the Founder's Office & Strategic Initiatives at Zykrr. The role involves working closely with the founder on strategic projects that drive company growth and innovation. Key responsibilities include conducting market research, developing strategic plans, managing special initiatives, and coordinating cross-functional projects. The role is dynamic and requires strong analytical thinking, strategic problem-solving,



and execution skills to support high-impact decisions and initiatives.
Key responsibilities
Work with the Founder on strategic priorities and business initiatives
Support fundraising, investor communication, and board/investor updates
Track execution across Product, GTM, AI, Delivery, and Operations teams
Drive leadership reviews, action tracking, and strategic planning cadence
Support strategic research, market intelligence, and competitive analysis
Coordinate high-priority enterprise and cross-functional projects
Prepare presentations, business reviews, and strategic documents
What we are looking for-
Strong analytical and research skills to gather and analyze market trends, business data, and customer insights
Experience in strategic planning, project management, and initiative execution
Solid written and verbal communication skills to effectively collaborate and support decision-making
Proficiency in using business t

📌 Founder's Office (Gurugram)
🏢 ZYKRR CX— A CX Monetization
📍 Gurugram