About the Role

We are seeking a highly skilled Senior Product Manager, Comet to lead the strategy,

development, and delivery of Comet, Innovaccer's AI-powered patient access and contact

center platform. Comet is a live product serving multiple provider group and enterprise health

systems customers, managing intelligent scheduling, referral management, and inbound /

outbound patient engagement across voice AI, EHR integrations, and contact center workflows.

This role combines strong technical product leadership, healthcare domain understanding, and

hands-on experience with modern AI systems to build scalable, reliable, and production-grade

capabilities.

You will own the end-to-end product lifecycle for Comet's AI-driven platform - spanning voice AI

and telephony workflows, LLM-powered scheduling and intent extraction, referral management,

EHR integrations, and AI evaluation frameworks - working closely with engineering, data

science, customer success, and customer-facing teams. This is a high-visibility role at the center

of Innovaccer's $100 M contact center growth thesis,



with direct impact on account retention and

platform capability development.

Key Responsibilities

Product Strategy & Delivery

Define and own the product vision, strategy, and roadmap for Comet. Identify opportunities to

apply AI across patient access workflows by assessing customer needs, market trends, and

regulatory realities.

• Translate complex requirements into explicit, prioritized product roadmaps and execution

plans.

• Lead end-to-end feature delivery: PRDs, user stories, acceptance criteria, release

planning, and iteration.

• Own backlog grooming and sprint prioritization in partnership with Engineering and

Design.

• Drive high-quality UX for AI-assisted workflows, balancing automation with patient safety,

operator control, and clinical accuracy.

AI Voice & Contact Center

Own end-to-end product development for the Comet AI voice agent, including call routing, IVR

📌 Senior Product Manager (Noida)
🏢 Innovaccer
📍 Noida