Greeting From Link-K Insurance TPA Pvt Ltd

We are hiring Customer Retention & Insurance Liaison for our Hyderabad office.

Job Role: Customer Retention & Insurance Liaison

Industry: TPA/Health Insurance

Location: Hyderabad, Telugana

Experience: 3 to 5 Years

Qualification: Graduate in any discipline

Roles & Responsibilities:

- Act as the primary point of contact between the insurance company, corporate client enrolment and claims teams
- Build and maintain strong relationships with insurance companies and their various offices.
- Coordinate for policies, data and endorsements.
- Tracking outstanding claims waiting for insurers approvals and claims waiting for endorsements. Follow up with insurers for logical closure of those claims.
- Taking up resolution of claims pending for payment requiring underwriting office interference.
- Coordinate with other teams for logical closure of claims associated with insurers approvals.
- Periodical visits to underwriting offices, track meeting outcome and report.
- Attend agent meets wherever retail business is allocated
- Attend periodical meetings called for by insurers to represent the company




- Understand the business portfolio of various insurers, seek relevant reports from MIS and have all information handy to respond to insurer queries
- Build robust relationship with brokers and corporate clients.
- Foster long-term relationships with clients and brokers to maximize retention. Provide exceptional customer service and act as a point of contact for any client inquiries or issues.
- Collaborate with internal such as operations, claims, and IT to ensure seamless service delivery and exceed client expectations.
- Team management of corporate relationship/client servicing executives in the region.

Important Note:

- Only candidates with an experience in TPA or Health Insurance are eligible.
- Looking candidate for immediate joiner.
- Interested candidates can send their updated resume to [email protected].

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

- Cell phone reimbursement
- Paid sick time
- Provident Fund

Experience:

- TPA/Health Insurance/Insurance: 3 years (Required)

Work Location: In person

📌 Customer Retention & Insurance Liaison (India)
🏢 Link-K Insurance TPA Private
📍 India