Job DescriptionTravel Operations Executive – Job Orders, Vouchers & Ground Handling

Location: Lucknow
Experience: 1–3 Years
Salary: ₹15,000 – ₹20,000 per month
Joining: Immediate Joiner Preferred
Employment Type: Full time

About the Role

We are looking for a Travel Operations Executive to manage Job Orders, Vouchers, Ground Handling and daily travel operations.

The candidate will be responsible for ensuring that all travel services are properly planned, confirmed, documented and smoothly executed for guests.

Key Responsibilities

1. Job Order Management

- Prepare and check job orders based on confirmed bookings.
- Verify guest details, travel dates, hotels, transfers and sightseeing.
- Check all inclusions and special requirements.
- Coordinate with hotels, transport companies, drivers and local suppliers.
- Ensure all services are confirmed before guest arrival.
- Keep job orders updated with any changes.

2. Voucher Preparation

- Prepare hotel, transfer, sightseeing and other service vouchers as required.
- Check voucher details carefully before sending.
- Ensure guest names, dates, hotel names, services and timings are correct.
- Send vouchers to the concerned client/agent/supplier.
- Maintain proper records of issued vouchers.
- Make corrections and reissue vouchers whenever there is a change in the booking.

3. Ground Handling

- Coordinate airport/railway pickups and drops.
- Confirm drivers, vehicles and pickup timings.
- Share guest and pickup details with drivers/suppliers.
- Monitor guest movements and transfers.
- Coordinate with drivers and local suppliers during the tour.
- Handle delays, changes and operational issues.




- Update clients/agents when required.
- Ensure all ground-handling services are completed smoothly.

4. Daily Operations & Coordination

- Coordinate with clients/agents, hotels, drivers, transport companies, local suppliers, Sales and Reservations teams.
- Follow up on pending confirmations.
- Maintain daily operations and ground-handling sheets.
- Monitor next-day arrivals, departures and transfers.
- Handle urgent guest and operational requirements.
- Escalate major issues to the reporting manager.
- Ensure next-day operations are prepared in advance.

Tools Used

The candidate should be comfortable using:

- MS Excel / Google Sheets
- Email
- WhatsApp
- Google Drive
- Travel/CRM/Operations software, if applicable

Requirements

- 1–3 years of experience in Travel Operations, DMC, Tour Operations or Ground Handling.
- Good understanding of travel operations.
- Experience in Job Order preparation and Voucher preparation preferred.
- Good communication and coordination skills.
- Good knowledge of Excel/Google Sheets.
- Strong follow-up and problem-solving skills.
- Ability to manage multiple tasks.
- Comfortable handling time-sensitive operational requirements.
- Immediate joiner preferred.

Key Skills

Travel Operations | Job Orders | Voucher Preparation | Ground Handling | Hotel Coordination | Driver Coordination | Supplier Coordination | Guest Handling | Client Communication | Excel | Follow-up | Problem Solving

Salary

₹15,000 – ₹20,000 per month, depending on experience and suitability.

Joining

Immediate Joiner Preferred

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Travel Operations Executive – Job Orders & Ground Handling (Lucknow)
🏢 TRAVEL LUXIS CO
📍 Lucknow