JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

What this job involves:
As a Transport Manager, you'll be the driving force behind seamless corporate transportation services and mobility programs that connect our client's employees to their workplace every day. This role goes far beyond logistics — you'll be orchestrating shuttle operations, fleet management, parking coordination, and innovative mobility solutions that directly enhance employee experience while optimizing costs and supporting organizational objectives. At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees, and in this position, you'll be instrumental in delivering transportation solutions that drive business continuity and enhance the employee commute experience. You'll navigate the complexities of vendor management, route optimization, and compliance while keeping your finger on the pulse of emerging technologies like autonomous vehicles and mobility-as-a-service platforms. What sets JLL apart is our culture of collaboration, locally and across the globe, and you'll embody this by partnering with HR, real estate teams, workplace services, and local transportation authorities to create integrated mobility solutions. We believe the most effective teams are built when everyone is empowered to thrive, and you'll have the opportunity to mentor team members, foster a culture of accountability, and contribute to a workplace where innovation and operational excellence go hand in hand. This is your opportunity to shape how thousands of employees experience their daily commute while driving operational excellence through smart transportation programs, continuous improvement initiatives, and strategic cost management.

What your day-to-day will look like:
Oversee daily operations of corporate shuttle services including route planning, scheduling, real-time adjustments, and service delivery to ensure reliable, safe, and professional transportation for employees across all shifts
Manage corporate vehicle fleet encompassing pool cars and executive vehicles, coordinating vehicle inspections, regulatory compliance, and usage tracking systems
Negotiate contracts and manage relationships with transportation service providers including shuttle operators, limousine services,



and rental car companies while conducting regular vendor performance reviews and maintaining quarterly scorecards
Analyze employee commuting patterns and demand data to design optimal shuttle routes that balance coverage, frequency, travel time, and cost-effectiveness using transportation planning tools and GIS mapping
Monitor transportation metrics including ridership, on-time performance, cost per passenger mile and customer satisfaction, preparing daily dashboards, weekly management reports, and monthly operational summaries for senior leadership
Serve as primary point of contact for employee transportation inquiries and escalations, communicating service updates through multiple channels, conducting surveys, and arranging monthly meetings with client stakeholders to address concerns
Implement and manage mobility technology platforms including shuttle tracking apps, GPS vehicle monitoring systems, parking reservation systems, and helpdesk priority management while evaluating emerging solutions to enhance user convenience
Ensure all transportation services comply with local regulations, traffic laws, and safety standards while investigating incidents, maintaining required documentation including permits and compliance certificates, and circulating incident reports within 24 hours
Develop and maintain Business Continuity Management (BCM) transport plans, actively participate in client-led planning sessions, and send timely communications about operational disruptions affecting business operations
Work closely with billing teams on invoice processing, payment tracking, monthly accruals, and cost analysis, highlighting findings to management and identifying opportunities for cost optimization
Oversee staffing, performance development, and training plans for the transport team, creating shift rosters, maintaining attendance records, and conducting goal-setting and career development discussions

Required qualifications:
Bachelor's degree in transportation planning, logistics, business administration, urban planning, or related field
Minimum 7-10 years of progressive experience in transportation management, fleet operations, or corporate mobility services with demonstrated leadership responsibilities
Proven experience managing shuttle operations or corporate employee transportation programs, preferably within hospitality, IT, or facilities management industries
Strong vendor management background including contract negotiation, performance scorecarding, relationship oversight, and ensuring service level agreement compliance with transportation service providers




Comprehensive understanding of transportation operations, route planning principles, fleet management, parking management systems, and vehicle maintenance protocols
Knowledge of transportation regulations, safety standards, compliance requirements, and industry best practices related to employee commute services
Advanced analytical skills with experience using data analysis tools, GPS tracking systems, shuttle management software, route optimization platforms, and preparing operational reports
Excellent stakeholder engagement abilities with proven track record of handling escalations, building strong client relationships, and collaborating across HR, real estate, and workplace services teams
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) for reporting, data analysis, and stakeholder communication
Experience working within a corporate facilities management, integrated facility services, or corporate real estate services workplace serving clients with complex transport requirements
Knowledge of statutory compliance requirements and audit processes related to transport operations with ability to provide audit reports and proper justifications
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

📌 Transport Manager (Bengaluru)
🏢 JLL
📍 Bengaluru