18 Aug
|
lanyard electric india
|
Shakurpur
18 Aug
lanyard electric india
Shakurpur
Customer Coordination & Collection
A desk-based role responsible for acting as the link between customers and the company.
Key Responsibilities:
- Handle customer queries, complaints, orders, and requirements.
- Coordinate with Sales, Accounts, Warehouse, Logistics, and other departments.
- Ensure customer issues and requirements are resolved on time through proper follow-up.
- Keep customers updated regarding orders, deliveries, payments, and replacements.
- Make regular calls for overdue payment collection and follow up until payments are received.
- Coordinate with Accounts regarding outstanding payments.
- Maintain records of customer queries, follow-ups, and payment status.
- Escalate key or unresolved matters to the concerned senior.
In short: Manage customer communication, internal coordination, issue resolution, and overdue payment collection.
Pay: From ₹18,000.00 per month
Work Location: In person
📌 Customer Relationship Executive (Shakurpur)
🏢 lanyard electric india
📍 Shakurpur