Description

To be focal to impacting various facets of Area terminal & inland operations.
To be accountable for all data ownership in the Area and drive decisions basis analytics.
To pivot market facing discussions ly.
The role is critical for departmental stakeholder management
and in enabling decision making & driving negotiations

CorporateDescription

Hapag-Lloyd is one of the world’s leading liner shipping companies, connecting businesses and people across more than 600 ports worldwide . With a fleet of over 300 modern container ships and a vessel capacity of 2.5 million TEU , we keep global trade moving reliably every day.
Our global network spans 140 countries , 400 offices , and a growing portfolio of terminal and infrastructure investments. This scale enables us to deliver consistent, high‑quality service across continents and to support our customers in even the most complex supply chains.
When you join us, you become part of more than 18,000 colleagues working across borders, functions, and cultures, to not only to deliver quality for our customers, but to create innovation and opportunities across roles, regions, and perspectives.
We believe that every exploration is a chance to grow, and every port is a place to belong.

Your Journey, Our Horizon

OrganizationDescription

Qualifications

- University degree or equivalent

- Minimum 15 years’ experience in a commercial role, preferably
in the maritime sector

- Excellent communication skills

- Comprehensive knowledge of FIS and other HL systems





- Working knowledge of MS Office

- Result driven team player with a proactive attitude

- Ability to work under pressure

- Goal and deadline driven

- Good time management skills

- Receptive and be able to grasp new ideas and self-motivation
for personal development

Responsibilities

- This is a pivotal role in Area India operations that will own and lead
several departmental decisions. The incumbent is expected to be agile
and extremely motivated with understanding information and making
impactful interventions.

- Cost analysis and cost reduction –
enable internal negotiations towards the same. Appropriate internal
navigation to take calls with the Area interest in focus.

- Pivot stakeholder relations with CSLA / Customs /
Port authorities / terminals / inland suppliers. Be a key stakeholder
is representation across forums.

- Workstream enablers – Inland operations & Equipment. To be the
chief influencer in driving the workstreams in line with our
long-term strategy.

- Data ownership & analytics

- Decision making to drive Port operation KPIs of scheduled reliability

- Operational data ownership & analytics. Accountability of all




relevant dashboards and relevant metrics

Team Management

- Create an inspiring team environment with an open
communication culture

- Set clear team and individual KPI’s goals

- Motivate and lead the team to achieve most efficient
and timely delivery.

- Set up internal timely meetings for project kick-offs, creative reviews,
and team checkpoints

- Plan and assist to design developmental paths for the team

Competencies & Values:

- Communication/Organization Skills

- Communicative and ability to take initiative

- Skilled ability to interact with other functions

- Strong networker

- Interest in a Global Career

- Project Management experience

- Systematic and efficient way of working

- Familiar with business operations and demonstrate
excellent leadership skills

- Outstanding research and analytical abilities

- Project management skills

- Creativity and resourcefulness: Ability to develop and execute project plans
and engagement campaigns in innovative ways, problem solver

Mandatory: Request you to please provide answers to the questions below
as part of the shortlisting process.
(kindly attach your responses along with your resume).

- Give 2 examples of critical data driven interventions which you have
taken in the last 2 years.

- What according to you are the top 3 KPI’s one needs to assess to
drive success in this role. Why?

- What is your motivation to do this role.

📌 Manager - Area Operations (Mumbai)
🏢 Hapag-Lloyd
📍 Mumbai