Job Summary

The Assistant Manager – Operations (Disbursement) will be responsible for managing end-to-end loan disbursement activities, ensuring timely and accurate fund releases, compliance with regulatory and internal policies, and seamless coordination with cross-functional teams. The role focuses on operational efficiency, control adherence, and high-quality service delivery in an NBFC environment.

Key Responsibilities

Disbursement Operations

- Manage and oversee end-to-end loan disbursement processes across products (secured/unsecured, retail/SME, etc.)

- Ensure compliance with sanction terms, credit approvals, and checklist requirements prior to disbursement

- Validate loan documentation, KYC, agreements, mandates, and security documents

- Ensure timely and error-free disbursement as per defined TATs and SLAs

Compliance & Controls

- Ensure adherence to RBI guidelines, internal credit policies, AML/KYC norms, and audit requirements

- Maintain maker-checker controls in disbursement transactions

- Support internal audits, concurrent audits, and regulatory inspections

- Ensure proper documentation and record maintenance for post-disbursement reviews

Stakeholder Coordination

- Coordinate with Credit, Sales, Legal, Treasury, Banking Ops, and IT teams for smooth disbursement execution

- Act as the single point of contact for resolving disbursement-related escalations

- Liaise with banking partners, payment gateways, and escrow/trust accounts where applicable

Process Improvement

- Identify process gaps, risks, and bottlenecks in disbursement workflows

- Propose and implement automation, digitization, and process optimization initiatives

- Support UAT and rollout of LOS/LMS and disbursement system enhancements

Reporting & MIS

- Prepare daily/weekly/monthly MIS on disbursements,



pending cases, TATs, and exceptions

- Track and report key operational metrics and trends to management

- Ensure accurate reconciliation of disbursement accounts and payouts

Team Management

- Supervise and mentor executives/officers handling disbursement activities

- Support training and skill development of team members

- Drive productivity, quality, and compliance within the team

Qualifications & Experience

Education

- Graduate in Commerce, Business Administration, Finance, or related field

- MBA / Postgraduate degree is an added advantage

Experience

- 5–7 years of experience in NBFC/Banking operations, with at least 2–3 years in loan disbursement operations

- Hands-on experience with LOS/LMS and digital disbursement platforms

- Solid understanding of retail/SME loan products and disbursement controls

Key Skills & Competencies

- In-depth knowledge of loan disbursement processes and documentation

- Understanding of RBI regulations, KYC/AML norms

- Strong attention to detail and risk awareness

- Proficiency in MS Excel, MIS reporting, and operational dashboards

- Effective communication and stakeholder management skills

- Ability to handle high volumes and tight deadlines

Behavioral Attributes

- High ownership and accountability

- Process-driven and control-focused mindset

- Ability to work under pressure in a fast-paced NBFC environment

- Problem-solving orientation and continuous improvement attitude

Growth opportunities

The role offers opportunities to progress into Assistant Manager – Operations, Central Ops, or Process Excellence roles based on performance and business needs.

Updated Date

17-08-2026

Job ID

Job_698

Department

Operation

Location

Noida, Uttar Pradesh, India

Experience

2 - 6 Years

Employee Type

Full Time

📌 Assistant Manager - Disbursement (India)
🏢 Clix Capital
📍 India