Job Overview

We are looking for an E-Commerce Account Executive to manage and grow e-commerce accounts across online marketplaces and brand stores. The ideal candidate should be comfortable handling product listings, orders, inventory, promotions, performance tracking, and day-to-day account operations.

Key Responsibilities

* Manage day-to-day operations of assigned e-commerce accounts.

* Create, update, and optimize product listings, including titles, descriptions, images, pricing, and attributes.

* Monitor orders, cancellations, returns, refunds, and customer issues.

* Coordinate with inventory and operations teams to maintain product availability.

* Track sales, revenue, orders, conversion, and other key account metrics.

* Manage promotional activities, offers, and campaigns on e-commerce platforms.

* Identify issues affecting account performance and take corrective action.

* Maintain accurate product, pricing, and inventory data.

* Coordinate with internal teams for order fulfillment and timely issue resolution.

* Prepare regular performance reports and share actionable insights.

* Monitor competitors, pricing, products, and market trends.

* Ensure account health, catalog quality, and platform compliance.

* Handle day-to-day communication with marketplace/platform support teams.

Required Skills





* 1–3 years of experience in e-commerce account management or marketplace operations.

* Good understanding of e-commerce platforms and seller dashboards.

* Strong knowledge of Excel/Google Sheets.

* Ability to work with product catalogs, inventory, pricing, and sales data.

* Good analytical and problem-solving skills.

* Robust communication and coordination skills.

* Attention to detail and ability to manage multiple tasks.

* Basic understanding of digital marketing and e-commerce metrics is preferred.

Key Performance Indicators (KPIs)

* Sales & revenue growth

* Order volume and conversion rate

* Catalog/listing accuracy

* Inventory availability

* Order processing and fulfillment performance

* Reduction in cancellations and returns

* Campaign & promotion performance

* Account health and issue resolution

* Timely reporting and operational accuracy

What We Are Looking For

Someone who can *take ownership of an e-commerce account end-to-end*, identify problems proactively, coordinate with different teams, and continuously work towards improving sales and account performance.

Pay: ₹9,789.66 - ₹22,000.00 per month

Benefits:

- Flexible schedule
- Paid time off

Work Location: Remote

📌 E-Commerce Account Executive (India)
🏢 SparkSphere Venture Private
📍 India