Key Responsibilities

- Support the Key Account Manager in managing and servicing client accounts on a day to-day basis
- Draft, proofread, and send professional emails to clients and internal stakeholders
- Maintain and update account-related data, reports, and trackers in Excel
- Coordinate with internal teams (operations, sales, support) to resolve client queries and escalations
- Prepare periodic MIS reports and account performance summaries
- Handle client communication in both English and Hindi, written and verbal
- Assist in preparing presentations, account reviews, and documentation as required Ensure timely follow-ups and closure of pending action items
- Required Skills & Qualifications
- 1. Language Proficiency:



Fluent in both English and Hindi (spoken and written)
- 2. Email Drafting: Strong written communication skills; ability to draft clear, professional, and error-free emails
- 3. MS Office Proficiency: Working knowledge of MS Word and PowerPoint; strong proficiency in MS Excel including VLOOKUP (additional knowledge of Pivot Tables, HLOOKUP, IF formulas is a plus)
- 4. BPO Background: Prior experience or working knowledge of BPO/voice-process environments prefer

Pay: Up to ₹18,000.00 per month

Advantages:

- Health insurance

Work Location: In person

📌 Customer Support Executive (Ambattur)
🏢 Magnipower Technology
📍 Ambattur