Key Responsibilities:

- Welcome guest upon their arrival and assign rooms.
- Manage phone calls, emails, and other forms of communication effectively.
- Respond to guest complaints in a timely and professional manner.
- Co-ordinate with our housekeeping staff to ensure all rooms are clean and tidy and fully furnished to accommodate guests needs.
- Follow up with guests during their stay and ensure there are no issues or complaints and their expectations have been met.
- Deal with guest concerns or complaints , to include follow up in person.
- Assist in all front desk operations to include but not limited to guest service and check-in & check-out, room inventory and availability , guest service standards and initiatives, product quality , marketing initiatives , system use and management.
- Handle inquiries and resolve any issues with tact and efficiency.

Requirements:

- Fresher or experience in a similar role is preferred.
- Strong communication and interpersonal skills.




- Proficiency in MS Office and basic computer skills.
- Exceptional organizational abilities with attention to detail.
- A friendly, customer-focused attitude.

Job Types: Full time, Permanent, Fresher

Pay: ₹13,000.00 - ₹17,000.00 per month

Benefits:

- Food provided
- Accommodation provided

Schedule:

- Rotational shift

Education:

- High School / Diploma (Preferred)
- A degree or diploma in hotel management is a plus.

Experience:

- Microsoft Office:
- Total work: Fresher

Language:

- Kannada (Preferred)
- English (Preferred)
- Hindi (Preferred)

Work Location: In person

Expected Start Date: Immediate

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

- Food provided

Language:

- Hindi (Preferred)
- English (Preferred)

Work Location: In person

📌 Front Office Associate (Fresher) (India)
🏢 ROSEWOOD INTERNATIONAL HOTEL
📍 India