Job Summary:
We are looking for a dedicated and customer-focused Call Center Executive to handle inbound and outbound calls, assist customers with product inquiries, and ensure a positive customer experience.

Key Responsibilities:

- Handle incoming and outgoing calls in a professional manner
- Provide information about Ayurvedic products and services
- Address customer queries, complaints, and feedback effectively
- Maintain accurate records of customer interactions
- Follow up with customers to ensure satisfaction and repeat business
- Meet daily/weekly call and conversion targets

Requirements:

- Minimum 2 years of experience in telecalling or call center roles
- Good communication skills in Malayalam and English
- Basic computer knowledge and CRM handling skills
- Strong convincing and interpersonal skills
- Ability to work in a target-driven environment

Preferred Skills:

- Experience in healthcare, wellness, or Ayurvedic products
- Sales-oriented mindset with customer handling skills

Working Location: Kochi

Job Type: Full-time

Pay: ₹15,000.00 - ₹18,000.00 per month

Perks:

- Health insurance

Work Location: In person

📌 Call Center Executive (Kochi)
🏢 SAMEDHA AYURVEDICS
📍 Kochi