Job Description – Front Office Executive (Hospital)

Job Title: Front Office Executive
Department: Front Office / Patient Relations
Reports To: Front Office Manager / Hospital Administrator

Job Summary

The Front Office Executive serves as the first point of contact for patients, visitors, and healthcare professionals. The role involves managing patient registrations, appointments, inquiries, billing coordination, and ensuring a smooth patient experience while maintaining hospital policies and confidentiality.

Key ResponsibilitiesPatient Reception & Registration

- Welcome patients and visitors courteously.
- Register recent patients and update existing patient records.
- Verify patient information, insurance details, and identification documents.
- Guide patients to the appropriate departments or healthcare providers.

Appointment Management

- Schedule, reschedule, and cancel patient appointments.
- Coordinate with doctors and departments regarding appointment availability.




- Manage appointment reminders and patient follow-ups.

Communication & Customer Service

- Handle telephone calls, emails, and patient inquiries professionally.
- Provide information regarding hospital services, timings, and procedures.
- Address patient concerns and escalate complaints when necessary.

Billing & Administrative Support

- Assist patients with billing procedures and payment collections.
- Maintain accurate records of registrations, appointments, and transactions.
- Generate receipts and maintain daily reports.
- Coordinate with insurance and billing departments when required.

Interview Details

Date: 19-08-2026
Interview: Walk-In
Location: Apollo Spectra Hospital, Chirala

HR Contact Num: +91-XXXXXXXXXX

Pay: ₹13,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Front office executive (India)
🏢 Apollo Spectra
📍 India