Key Responsibilities

- Coordinate with patients from registration to consultation and follow-up.
- Guide patients regarding appointments, consultations, investigations, and treatment processes.
- Coordinate with doctors, nurses, front desk, billing, and other departments.
- Maintain accurate patient records and documentation.
- Schedule and manage patient appointments and follow-ups.
- Address patient queries professionally and provide timely assistance.
- Coordinate with patients regarding treatment-related information as instructed by the clinical team.
- Ensure smooth movement of patients between different departments.
- Maintain confidentiality of patient information.
- Follow hospital policies, SOPs, and service standards.
- Maintain regular follow-up with patients and support patient retention.




- Handle patient feedback and escalate complaints to the concerned authority.

Candidate Profile

- Graduate in any discipline; healthcare/hospital management qualification will be an advantage.
- 1–3 years of experience in hospital, IVF, healthcare,or patient coordination preferred.
- Valuable communication and interpersonal skills.
- Patient-friendly and service-oriented attitude.
- Basic computer knowledge and documentation skills.
- Ability to coordinate with multiple departments effectively.
- Presentable, responsible, and professional personality.

Pay: ₹20,000.00 - ₹22,000.00 per month

Work Location: In person

📌 Patient Care Coordinator (India)
🏢 Sparsh Women Hospital
📍 India