Job Summary

We are looking for a confident, motivated, and student-focused Admission Counsellor to join our team. The candidate will be responsible for handling student enquiries, counselling prospective students, explaining courses and career opportunities, conducting follow-ups, and converting enquiries into successful admissions.

The ideal candidate should have excellent communication skills, a positive attitude, strong convincing ability, and a target-oriented approach.

Key Responsibilities

Student Counselling

* Handle enquiries from students and parents through calls, WhatsApp, walk-ins, social media, and other channels.

* Understand students’ educational backgrounds, interests, career goals, and requirements.

* Provide appropriate guidance regarding available courses and programs.

* Explain course details, eligibility, duration, curriculum, fees, learning modes, and career opportunities.

* Address questions, concerns, and objections raised by students or parents.

* Help students make informed decisions regarding their educational and career options.

Admissions & Sales

* Follow up with prospective students and parents through calls and messages.

* Convert qualified leads into confirmed admissions.

* Achieve assigned monthly admission and sales targets.

* Explain admission procedures, fee structures, payment options, and required documents.

* Maintain regular follow-up with leads until the admission process is completed.

* Generate admissions through effective counselling and relationship-building.

* Handle objections and provide suitable solutions to prospective students.

Lead Management





* Maintain accurate records of enquiries and prospective students.

* Update lead status and follow-up details in the CRM or lead management system.

* Ensure timely follow-up with new and existing leads.

* Maintain a proper pipeline of prospective students.

* Prepare daily, weekly, and monthly reports on enquiries, follow-ups, and conversions.

Student Relationship Management

* Build and maintain positive relationships with students and parents.

* Respond promptly and professionally to student enquiries.

* Coordinate with academic, finance, and administration teams for smooth admission processing.

* Provide proper support to students during the admission and onboarding process.

* Maintain confidentiality of student and institutional information.

Required Skills

* Excellent verbal and written communication skills.

* Strong counselling and convincing skills.

* Good interpersonal and relationship-building skills.

* Robust follow-up and lead-conversion abilities.

* Target-oriented and self-motivated.

* Good listening and problem-solving skills.

* Ability to handle objections professionally.

* Ability to work under pressure and meet deadlines.

* Basic knowledge of MS Office, Google Workspace,



CRM, WhatsApp, and email communication.

Educational Qualification

* Any **Bachelor’s Degree** from a recognized institution.

* Candidates with qualifications in **Business Administration, Psychology, Education, Social Work, or related fields** will be preferred.

Experience

* **1–3 years of experience** in admission counselling, educational sales, telecalling, customer relationship management, or a similar role is preferred.

* Freshers with excellent communication and convincing skills may also apply.

Key Performance Indicators (KPIs)

* Monthly admission target achievement.

* Lead-to-admission conversion rate.

* Number of leads contacted and counselled.

* Follow-up efficiency.

* Student and parent satisfaction.

* Revenue/fee collection contribution.

* Accuracy and timely updating of lead records.

Preferred Candidate Profile

The ideal candidate should be **confident, energetic, approachable, persuasive, and genuinely interested in helping students achieve their educational and career goals**. The candidate must be comfortable with both counselling and sales-oriented responsibilities.

Salary & Benefits

* Salary: **As per experience and industry standards**

* Performance-based **incentives**

* Career growth opportunities

* Training and professional development

Location

THONDAYAD, CALICUT

Working Hours

9:30 TO 5:30

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

- Flexible schedule
- Internet reimbursement
- Paid sick time

Work Location: In person

📌 Admission Counselor (India)
🏢 PSYCHOLOGY 360
📍 India