*Department:* SWT Academy – TISS Operations

Role Summary

The role is responsible for end-to-end coordination of the *TISS–SWT Academy vertical*, including academic and operational liaisoning, student management, admissions, industry/internship coordination, examinations, documentation, faculty coordination and identification of new business and revenue-generation opportunities.

Key Responsibilities

*TISS Liaisoning & Operations*

* Serve as a key coordination point between *TISS and SWT CLUB* for academic, operational and administrative matters.

* Receive, understand and implement TISS requirements in coordination with the TISS Operations Head and internal teams.

* Conduct regular coordination with TISS stakeholders to monitor activities, identify challenges and ensure timely resolution.

*Student & Academic Management*

* Monitor student academic cycles, internships and other academic requirements.

* Handle escalated cases involving special students, admission dropouts, refunds, academic/internship concerns and parent communication.

* Coordinate with faculty/trainers regarding student feedback, academic requirements and performance.

* Identify faculty requirements and support recruitment, interviews and onboarding.

*Admissions & Counselling*

* Generate and convert admission leads through institutional, school, organizational and counselling networks.

* Counsel prospective students/parents and coordinate the complete online registration and admission process.

* Follow up and convert leads received through TISS and other sources.

*Industry & Internship Coordination*

* Identify and establish new corporate/industry connections for student internships and interviews.

* Ensure internships are aligned with curriculum requirements and students are joining within the prescribed timelines.

* Coordinate with companies and internal teams for internship allocation, follow-up and issue resolution.





*Examination & Academic Logistics*

* Coordinate examination-related activities, including invigilator coordination and examination material handling, particularly for the Goa vertical.

* Ensure secure receipt, verification and proper handover of examination materials, books and other academic resources.

*Documentation & Compliance*

* Coordinate student appointment letters, certificates and other academic documentation with relevant partners.

* Monitor institutional/industry agreements and ensure timely renewal before expiry, including TISS–SWT and internship partnership agreements.

*Business Development & Growth*

* Identify new academic verticals, partnerships, government schemes and revenue-generation opportunities.

* Support the launch of existing and recent short-term courses.

* Explore opportunities for expanding TISS-linked programmes and developing new initiatives for Academy growth.

Key Skills & Competencies

* Excellent *communication, liaisoning and stakeholder-management skills*

* Strong *multitasking, coordination and follow-up abilities*

* Student counselling and problem-solving skills

* Industry/corporate relationship management

* Academic and admission operations knowledge

* Documentation and compliance management

* Proactive approach towards *business development and revenue growth*

* Ability to independently manage multiple stakeholders and resolve escalated issues

Key Stakeholders

*TISS | SWT Academy Management | Faculty & Trainers | Students & Parents | Industry Partners | Skill Knowledge Partners | Internal Operations & Admissions Teams*

Role Objective

To ensure *seamless academic and operational coordination between TISS, SWT Academy, students, faculty and industry partners, while proactively resolving challenges and contributing to the Academy's **growth, admissions and revenue-generation objectives*.

Pay: ₹18,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Academic Facilitator / Business Development (India)
🏢 SWT Academy
📍 India