Customer Support Specialist (India)

Customer Support Specialist (India)

18 Aug
|
V4B Digital Solutions Pvt.Ltd.
|
India

18 Aug

V4B Digital Solutions Pvt.Ltd.

India

Position: Client Servicing Executive

Location: Pearl Omaxe Tower, 3rd Floor, Netaji Subhash Place, Delhi – 110034
Experience: 1 Years
Job Type: Full-Time

Key Responsibilities

- Manage and maintain strong relationships with existing clients.
- Understand client requirements and coordinate with internal teams for timely execution.
- Handle client communication, queries, feedback, and follow-ups.
- Coordinate with the Digital Marketing, Creative, and Performance teams.
- Monitor project timelines and ensure timely delivery.
- Prepare and share regular updates and reports with clients.
- Identify opportunities for client retention and business growth.
- Ensure a high level of client satisfaction.

Requirements

- Excellent communication and interpersonal skills.
- Strong client-handling and relationship-management skills.
- Positive understanding of Digital Marketing and social media platforms.
- Strong follow-up, coordination, and problem-solving abilities.
- Ability to manage multiple clients and deadlines.
- Prior experience in a Digital Marketing Agency will be an added advantage.

Pay: ₹20,000.00 - ₹25,000.00 per month

Perks:

- Cell phone reimbursement
- Paid sick time

Work Location: In person

📌 Customer Support Specialist (India)
🏢 V4B Digital Solutions Pvt.Ltd.
📍 India

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