18 Aug
|
AVA Hotel Zirakpur
|
India
18 Aug
AVA Hotel Zirakpur
India
Food & Beverage Service Manager
Job Type: Full-time
Department: Food & Beverage / F&B; Service
Experience: 3–6 years in hospitality, restaurant, hotel, or food service operations
Location:Zirakpur
Salary: ₹10,000-30000/- per month, depending on experience
Job Summary
We are looking for an experienced and customer-focused Food & Beverage Service Manager to oversee daily F&B; service operations and lead the service team. The ideal candidate will be responsible for ensuring excellent guest experiences, maintaining service standards, managing staff performance, controlling operational costs, and achieving departmental revenue targets.
Key Responsibilities
- Manage and supervise daily Food & Beverage service operations.
- Lead, motivate, train, and develop F&B; service staff to deliver exceptional guest service.
- Prepare staff duty rosters, shift schedules, and manpower requirements.
- Ensure smooth coordination between F&B; Service, Kitchen, Bar, Stewarding, and other departments.
- Maintain high standards of service, hygiene, cleanliness, presentation, and guest satisfaction.
- Conduct daily briefings and communicate operational requirements to the team.
- Monitor restaurant, banquet, room service, bar, or other assigned F&B; outlets.
- Handle guest complaints, feedback, and service recovery professionally.
- Monitor food and beverage sales, service quality, and departmental performance.
- Drive upselling and suggestive-selling initiatives to maximize revenue.
- Monitor inventory, stock levels, wastage, breakage, and portion control.
- Support food and beverage cost control and departmental budgeting.
- Coordinate with suppliers and management regarding operational requirements.
- Ensure compliance with company SOPs, food safety, hygiene, and workplace safety standards.
- Conduct regular staff training on service standards, menu knowledge, grooming, upselling, and guest handling.
- Monitor POS/billing procedures and ensure accurate handling of guest bills and payments.
- Prepare operational reports and communicate issues, achievements, and improvement areas to management.
- Assist in planning and executing special events, banquets, promotions, and high-volume service periods.
- Ensure the F&B; outlet is properly set up before service and maintained throughout operations.
- Take corrective action where required to improve service quality and operational efficiency.
Requirements
- Diploma or degree in Hotel Management, Hospitality Management, Food & Beverage Service, or a related field.
- 3–6 years of relevant experience in F&B; service, restaurants, hotels, resorts, clubs, or hospitality operations.
- Previous supervisory or managerial experience is preferred.
- Strong knowledge of F&B; service standards and restaurant operations.
- Good understanding of inventory, cost control, POS systems, and basic financial reporting.
- Excellent communication and interpersonal skills.
- Solid leadership, team-management, and problem-solving abilities.
- Customer-focused attitude with a professional and positive approach.
- Ability to work effectively in a fast-paced environment and manage multiple priorities.
- Willingness to work flexible shifts, weekends, and holidays as required.
Key Skills
Food & Beverage Operations | Restaurant Management | F&B; Service | Team Management | Guest Relations | Customer Service | Staff Training | Inventory Management | Cost Control | Upselling | POS | Banquet Operations | Food Safety | Hygiene Standards | Communication | Leadership | Problem Solving
What We Offer
- Competitive salary based on experience and skills
- Career growth opportunities
- Training and professional development
- Employee benefits as per company policy
- Supportive and professional working environment
If you are passionate about hospitality, guest service, and leading high-performing F&B; teams, we would love to hear from you. Apply now with your updated resume.
Pay: ₹10,000.00 - ₹30,000.00 per month
Benefits:
- Food provided
Work Location: In person
📌 F&B Manager (India)
🏢 AVA Hotel Zirakpur
📍 India