Dear candidate,

We are hiring *Team lead - receivable*

Location - Moti Nagar, Delhi

Exp - 5-10yrs

Salary - 40k-50k + incentives

Qualifications and experience

- Graduate, with 5 to 8 years in B2B collections or accounts receivable
- At least 2 years supervising a collections or calling team
- You have carried a monthly collection target and met it consistently
- Fluent Hindi and working English. Most customer calls are in Hindi
- Able to be firm with a customer without losing the customer

Technical skills

- Tally Prime
- MS Excel — pivot tables, VLOOKUP or XLOOKUP, filters
- Any logistics or transport ERP
- Comfortable working inside a live daily tracker
- Professional written English for customer escalation emails
- Comfortable using AI tools such as ChatGPT for drafting and reporting

Behavioural competencies

Ownership and accountability · attention to detail · explicit communication in Hindi and English · negotiation · time management · analytical thinking · teamwork · composure under pressure · coaching ability · consistency

Preferred experience

- Logistics, transport, courier or freight forwarding background
- Familiarity with ageing analysis and DSO




- Experience running a structured call cycle rather than ad hoc follow-up

Key responsibilities

- Own the monthly collection target for your team, by branch and by ageing bucket
- Allocate portfolios and run the four-day call cycle so every account is contacted weekly
- Audit call quality daily — listen to live calls, verify that remarks and payment commitments are recorded accurately, and correct what is wrong the same day
- Track promises to pay through to realisation; escalate a broken commitment within 24 hours
- Follow ageing priority — 180+, 120+, 90+ — rather than whatever is easiest to call
- Handle escalations above executive level, including customer visits where required
- Coordinate with branches on PODs, and with accounts on receipts and reconciliation
- Prepare the daily collection report and weekly MIS for the Director
- Train new joiners and raise the standard of the existing team Key performance indicators

Interested candidates can call or whatsapp on (phone hidden)

Pay: ₹35,000.00 - ₹50,000.00 per month

Work Location: In person

📌 Team lead - Accounts receivable (Delhi)
🏢 Proactive Consultancy
📍 Delhi