We are looking for a proactive, target-oriented and customer-focused Sales & Business Development Executive to drive retail sales (B2C) and develop B2B/wholesale business for our export surplus business.

The role will involve both store sales development and active business acquisition, with a strong focus on generating new customers, developing relationships and increasing revenue.

Key Responsibilities :

Retail Sales & Customer Development

- Drive sales growth for the retail store.
- Will be responsible for meeting sales targets for the store
- Work with the store team to improve customer conversion and sales performance.
- Follow up on customer enquiries received through the store, phone, WhatsApp and social media.
- Develop and maintain a customer database for repeat sales and customer engagement.
- Identify opportunities for upselling, cross-selling and repeat purchases.
- Understand customer preferences, product demand and buying patterns.
- Support promotional and sales initiatives to increase store footfall and revenue.
- Track daily and monthly sales against targets and report performance to management.
- Provide feedback on customer preferences, product demand and competitor activity.

B2B / Wholesale Business Development

- Develop store's B2B/wholesale customer base.
- Identify potential retailers, boutiques, resellers, fashion stores and other suitable business customers.
- Build and maintain a database of prospective B2B customers.
- Conduct outbound calls, WhatsApp outreach and other business-development activities.
- Arrange and conduct meetings and visits with prospective customers.
- Present store products, stock and wholesale opportunities to potential buyers.
- Share catalogues, product information,



pricing and wholesale terms.
- Prepare quotations and follow up with prospective customers.
- Convert qualified leads into wholesale orders.
- Develop and maintain long-term relationships with B2B customers.
- Follow up on repeat orders and identify opportunities to increase business from existing customers.
- Maintain a structured B2B sales pipeline and provide regular updates to management.

Sales Planning & Reporting

- Maintain records of leads, enquiries, customer contacts, meetings, quotations and conversions.
- Prepare weekly and monthly sales reports.
- Track B2B prospects from initial contact through order and repeat business.
- Monitor sales performance against targets.
- Analyse sales results and identify opportunities for improvement.
- Provide regular feedback to management on market trends, customer requirements and product demand.

Coordination

- Coordinate with the Admin & Operations regarding stock availability and order fulfilment.
- Coordinate with the Social Media Executive and Content Creator for promotions and customer-acquisition campaigns.
- Coordinate with the store sales team to ensure proper follow-up of customer enquiries.
- Work with management on pricing, offers and B2B sales initiatives.
- Ensure timely follow-up and closure of sales opportunities.

Requirements

- Graduate in any discipline preferred.




- 1–3 years of experience in sales, business development, retail sales, B2B sales or a related role.
- Experience in fashion, apparel, textile, retail, wholesale or distribution businesses will be an advantage.
- Good communication and interpersonal skills.
- Comfortable making outbound calls and approaching new customers.
- Willingness to meet and visit prospective retailers and business customers.
- Positive negotiation, follow-up and relationship-building skills.
- Basic knowledge of MS Excel and sales reporting.
- Ability to maintain customer and lead databases.
- Self-motivated, target-oriented and proactive.
- Ability to work independently and take ownership of assigned targets.
- Comfortable working in a growing/start-up environment.
- Willingness to travel locally for customer and retailer visits.

Preferred Experience

Candidates with experience in any of the following will be preferred:

- Apparel/fashion sales
- Wholesale or distribution sales
- B2B sales
- Retail business development
- Boutique/retailer acquisition
- Field sales
- Customer relationship management

The compensation structure may be discussed based on the candidate's experience and demonstrated ability to generate business.

This is a target-oriented revenue-generation role.

The candidate will be expected not only to handle existing retail sales but also to actively develop new customers and build B2B/wholesale channel of the business.

The role requires a willingness to make calls, follow up consistently, meet prospective customers and travel locally when required.

Pay: ₹13,000.00 - ₹17,000.00 per month

Work Location: In person

📌 Sales & Business Development ExecutiveC andB (Thrippunithura)
🏢 Important Business
📍 Thrippunithura