Must Have Experience • Experienced in implementation of ITSM solution using industry best practices. • Experienced in implementation of platform & Custom app platform development of Custom app and complex integrations • Hands-on development experience of ServiceNow scripting like Business Rule, Script include, Fix scripts workflows, UI Action, UI Policy, Client scripts, Email Inbound • Good experience of Service Portal and widget creation • Very positive experience of REST and SOAP based integration, scripted REST and SOAP API creation • Knowledge of Authentication via Auth 2.0, certificates and Mid Server • Implemented ServiceNow project in Domain separated instance • Experienced in implementation on ServiceNow Discovery, Service Mapping, Event Mgmt and Orchestration use cases. • Good knowledge of MID Server installation and management • Experience of custom applications development • Experience of LDAP/Active Directory/SSO implementation • Experience of Orchestration use case implementation

📌 ESM Tech Lead (India)
🏢 Hexaware Technologies
📍 India