Job Description – Domestic Tour Consultant

Position: Domestic Tour Consultant
Department: Tours & Travel / Sales
Employment Type: Full-Time

Job Summary

We are looking for an enthusiastic and customer-focused Domestic Tour Consultant to assist clients in planning and booking holidays and travel packages within India. The ideal candidate should have good knowledge of Indian destinations, strong communication and sales skills, and the ability to create customized itineraries based on customer requirements and budgets.

Key Responsibilities

- Handle customer enquiries through phone, WhatsApp, email, and other communication channels.
- Understand customers' travel requirements, preferences, dates, and budgets.
- Design and customize domestic holiday packages and detailed itineraries.
- Recommend suitable destinations, hotels, transportation, sightseeing, and activities.
- Prepare quotations and follow up with potential customers to convert enquiries into confirmed bookings.
- Coordinate with hotels, transport providers, local operators, and other travel suppliers.
- Negotiate rates with suppliers when required and maintain competitive package pricing.
- Manage booking confirmations, vouchers, payment follow-ups, and other travel documentation.
- Provide customers with accurate information regarding destinations, routes, weather, sightseeing, and travel requirements.
- Maintain regular communication with customers before, during, and after their trips.
- Handle booking modifications, cancellations, and customer concerns professionally.
- Maintain customer and booking records in the CRM or other company systems.
- Achieve assigned monthly sales and revenue targets.




- Build long-term relationships with customers and encourage repeat bookings and referrals.
- Stay updated on new destinations, hotels, tourism products, seasonal offers, and domestic travel trends.

Required Skills

- Excellent communication and interpersonal skills.
- Strong sales, negotiation, and customer-handling abilities.
- Good knowledge of major tourist destinations across India.
- Ability to prepare attractive and practical travel itineraries.
- Basic knowledge of hotel bookings, transportation, sightseeing, and tour operations.
- Good computer skills, including MS Office/Google Workspace.
- Familiarity with CRM and travel booking systems is an advantage.
- Ability to multitask and work effectively in a target-oriented environment.
- Strong problem-solving and follow-up skills.

Qualifications & Experience

- Bachelor's degree or diploma in Travel & Tourism, Hospitality, Business, or a related field preferred.
- 2 years of experience in travel sales, tour operations, or holiday package sales preferred.
- Freshers with strong communication skills and valuable destination knowledge may also apply.
- Previous experience in a travel agency or tour company will be an added advantage.

Preferred Candidate Profile

The ideal candidate should be energetic, responsible, sales-driven, and passionate about travel. They should be comfortable interacting with customers, creating customized holiday experiences, following up on leads, and working towards individual and team sales targets.

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

- Cell phone reimbursement
- Provident Fund

Work Location: In person

📌 Tour Consultant - Domestic tours (India)
🏢 Bestination Holidays
📍 India