A Tally Support Executive provides technical and functional assistance to users of Tally accounting software. Responsibilities include troubleshooting software errors, resolving GST and accounting queries, handling installations via phone or remote desktop, and managing support ti​ckets to ensure client satisfaction.

Key Respo​nsibility​​

- Technical Support: Install and configure TallyPrime or Tally.ERP 9, troubleshoot errors, and​ manage data backups or data restoration.
- Customer Assistance: Resolve client issues via phone, email, or remote access tools in a timely manner.
- Functional & Compliance Guidance: Assist users with day-to-day accounting entries, inventory management, invoicing, and GST/TDS taxation workflows.
- Ticket Management: Track, log, and update customer support tickets and escalate complex technical bugs to senior technical teams.
- Client Training:



Give basic product walkthroughs and guide customers on software best practices.

Required Qualifications & Skills

- Education: Bachelor’s degree in Commerce (B.Com), Accounting, Finance, or a related field.
- Software Knowledge: Strong operational knowledge of TallyPrime, Tally.ERP 9, and basic MS Office/Excel.
- Domain Knowledge: Clear understanding of core accounting principles and Indian statutory compliance (GST, TDS).
- Soft Skills: Valuable verbal and written communication skills in local languages and English, paired with a customer-focused problem-solving attitude.

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits:

- Health insurance

Experience:

- Tally Support: 1 year (Preferred)

Work Location: In person

📌 Tally Support Executive (India)
🏢 HVR INDUSTRIES
📍 India