About the Role

We are seeking a dynamic and results driven Inside Sales & Business Development Executive to

drive business growth for our IT Facility Management (ITFM) and Managed Services portfolio.

The candidate will be responsible for generating new business opportunities, engaging with

prospective customers, building sales pipelines, and supporting the end-to-end sales cycle.

Key Responsibilities

Business Development & Lead Generation

 Identify and generate new business opportunities through cold calling, email campaigns,

LinkedIn outreach, and market research.

 Develop and maintain a qualified pipeline of prospects across enterprise, mid-market, and

SMB segments.

 Schedule meetings and product/service presentations for the sales team.

 Work closely with marketing teams on lead nurturing and demand generation activities.

Sales & Customer Engagement

 Understand customer IT infrastructure and managed service requirements.

 Position ITFM and Managed Services solutions including:

o End User Computing Support

o Service Desk & Helpdesk Services

o Infrastructure Management Services

o Network & Security Management

o Data Center Support

o Cloud Managed Services

o Asset Lifecycle Management

o AMC & FMS Services

 Prepare customer presentations, proposals, and RFQ/RFP responses.

 Conduct discovery calls and qualify opportunities using BANT/SPIN methodologies.

Account Development

 Build relationships with decision-makers including CIOs, IT Heads, Procurement Teams, and

Business Leaders.

 Identify up-selling and cross-selling opportunities within existing accounts.

 Maintain accurate sales forecasts and CRM records.

Market Intelligence

 Track industry trends,



competitor activities, and emerging technologies.

 Provide market feedback to product and leadership teams.

Required Skills & Qualifications

 Bachelor's degree in Business, Marketing, IT, Engineering, or related field.

 3-8 years of experience in Inside Sales, Business Development, IT Services Sales, or

Managed Services Sales.

 Proven experience in B2B sales and lead generation.

 Robust understanding of IT Infrastructure, Managed Services, IT Support, Cloud, and

Networking solutions.

 Excellent communication, presentation, and negotiation skills.

 Experience using CRM tools such as Salesforce, Zoho, HubSpot, or Microsoft Dynamics.

 Ability to engage with CXOs and senior IT stakeholders.

Preferred Skills

 Experience selling IT Facility Management (FMS), Managed Services, Cloud Services, or IT

Infrastructure Solutions.

 Knowledge of SLA-based service delivery models.

 Understanding of ITIL processes and service management concepts.

 Experience working with OEMs and technology partners.

Key Performance Indicators (KPIs)

 Qualified Leads Generated

 Sales Pipeline Value Created

 Meetings/Demos Scheduled

 Proposal Conversion Ratio

 New Customer Acquisition

 Revenue Contribution

 Customer Retention & Upsell Opportunities

What We Offer

 Competitive salary and performance incentives.

 Opportunity to work with leading enterprise customers.

 Career growth in a fast-growing IT services organization.

 Learning and certification opportunities in Managed Services and Cloud Technologies.

Reporting To: Head – Service Solutions

Pay: ₹400,000.00 - ₹800,000.00 per year

Work Location: In person

📌 Inside Sales & Business Development Executive (Delhi)
🏢 Hirezy.ai
📍 Delhi