SHRI BHARGAVI ENTERPRISES - Industrial Catering Services

Job Description: Catering Operations Supervisor

Job Title: Catering Operations Supervisor (Shift Supervisor) Department: Operations / Food Service Delivery Reports To: Operations Manager / Proprietor Location: Centralized Kitchen — Oragadam Main Road, Sriperumbudur, with travel to client sites Job Type: Full-time, rotational shift (Breakfast, Lunch/Dinner, Supper) — includes travel and physically active work

Job Summary

Responsible for coordinating meal delivery across all three daily shifts, tracking consumption to guide production, supervising the serving team on quality and hygiene, and staying in touch with client HR/admin teams. Accountable for making sure every shift runs on time.

Key Responsibilities

Meal Delivery & Logistics

- Coordinate pickup, loading, and to-and-fro delivery of meals for Breakfast, Lunch/Dinner, and Supper.
- Verify loaded quantities against each client's order before dispatch.
- Coordinate with drivers to ensure vessels/containers are returned after each shift.

Consumption Tracking & Production Planning

- Record daily meal consumption by shift and location.
- Analyze consumption trends (by shift, day, client) and recommend production quantity adjustments to reduce wastage/shortages.
- Flag unusual spikes or drops to management.

Team Supervision, Quality & Hygiene

- Supervise the serving team across all shifts; ensure uniforms, gloves, hairnets, and handwashing protocols are followed.




- Monitor food quality and portioning at the counter; spot-check serving areas and equipment.
- Resolve service issues on the spot, escalating where necessary.

Client Coordination & Feedback

- Stay in regular contact with each client's HR/admin team on headcount, schedules, and requirements.
- Collect and relay client feedback on food quality and service to SBE management.
- Coordinate special requirements (festivals, events, headcount changes) with client HR.

Timeliness & Compliance

- Ensure all deliveries and service setups stay within schedule across all three shifts.
- Ensure operations comply with company SOPs and FSSAI food safety guidelines.
- Report delays or operational issues to management immediately.

Requirements

- 2+ years' experience in catering, food service, or hospitality supervision preferred.
- Comfortable maintaining daily consumption logs (paper-based or basic Excel).
- Two-wheeler license preferred for mobility between kitchen and client sites.
- Tamil fluency with working English; solid organization, attention to detail, and people-management skills.

Key Performance Indicators

- On-time delivery rate
- Meal count / consumption record accuracy
- Hygiene & quality audit results
- Wastage/shortage reduction
- Client feedback scores

Compensation & Application

- Salary: will be based on experience
- To apply, contact: +91-XXXXXXXXXX

Pay: Up to ₹27,000.00 per month

Benefits:

- Cell phone reimbursement
- Food provided

Work Location: Remote

📌 Supervisor - Industrial Catering (India)
🏢 Shri Bhargavi Enterprises
📍 India