JD – CRE Windows & Doors.

Key Responsibilities:

- Serve as the primary point of contact for customer inquiries related to aluminium doors and windows.
- Prepare and share quotations, follow up with clients, and coordinate with the sales/estimation team.
- Build and maintain strong relationships with existing and recent customers.
- Handle customer complaints, queries, and feedback in a professional manner.
- Coordinate with production, logistics, and site teams to ensure timely delivery and installation.
- Maintain customer records, sales data, and follow-ups in CRM/ERP systems.
- Assist in after-sales service and ensure customer satisfaction.
- Support marketing and sales initiatives by reaching out to leads and prospects.

Desired Candidate Profile:

- Graduate in any discipline (Business/Marketing preferred).




- 1–3 years of experience in customer relations, sales coordination, or client servicing (preferably in building materials/doors & windows/aluminium industry).
- Strong communication and interpersonal skills (English & Malayalam mandatory).
- Proficiency in MS Office (Excel, Word, Email handling).
- Ability to multitask and handle pressure in a fast-paced environment.
- Customer-focused mindset with problem-solving ability.

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Work Location: In person

📌 Customer Relation Executive (India)
🏢 ORIENTAL METALS
📍 India