Job Purpose-

To assist patients and their relatives with the hospital admission process, explain admission procedures, provide accurate information regarding hospital services and charges, and ensure a smooth and comfortable admission experience.

Key Responsibilities-

- Attend to patients and relatives seeking admission and guide the admission process.
- Explain hospital policies, admission formalities, required documents, room categories, and related charges.
- Coordinate with doctors, nursing staff, billing, insurance/TPA, and other departments for smooth admission.
- Verify patient details and ensure all required admission documents are completed accurately.
- Explain estimated treatment costs, packages, deposits, and billing procedures as per hospital guidelines.
- Assist patients with selection/allocation of rooms and coordinate with the concerned department.
- Handle queries and concerns of patients and relatives professionally and courteously.




- Coordinate with the billing and insurance/TPA departments for cashless or insurance-related admissions, wherever applicable.
- Follow up on pending admission formalities and required documents.
- Maintain confidentiality of patient information and hospital records.
- Escalate complaints, unusual situations, or unresolved issues to the concerned senior/in-charge.
- Ensure compliance with hospital policies, procedures, and patient-service standards

Required Skills & Qualification-

- Graduate in any discipline; preferably Healthcare Management, Hospital Administration, or a related field.
- Experience in hospital admission/patient counselling preferred.
- Good communication and interpersonal skills

You can send a CV to email - [email protected]

Please bring a hard copy of your CV.

Advantages:

- Leave encashment
- Provident Fund

Work Location: In person

📌 Hospital-Admission Counselor (India)
🏢 RamMangal Heart Foundation
📍 India