PODC Head – People, Operations & Digital Centre

Location: Pune
Experience: 7–12 Years
Level: Senior Management
Reports To: Director / Management

Role Purpose

The PODC Head will lead the People, Operations & Digital Centre, driving team productivity, operational excellence, process improvement, digital transformation and AI adoption across the organization.

The role will ensure that people, processes and technology work together effectively to improve productivity, accountability, efficiency and business outcomes.

Key Responsibilities

1. People & Team Effectiveness

- Drive accountability, productivity and performance across teams.
- Establish clear ownership, deliverables and timelines.
- Support functional leaders in improving team effectiveness and execution.

2. Operations & Process Excellence

- Standardize processes through SOPs, workflows and transparent accountability.
- Identify operational gaps, bottlenecks and inefficiencies and drive corrective actions.
- Improve cross-functional coordination, TATs and execution discipline.

3. Digital & AI Transformation

- Identify opportunities to use AI, automation and digital tools to improve productivity.
- Drive adoption of relevant AI tools across functions.
- Automate repetitive/manual processes and implement digital workflows.
- Track measurable impact in terms of time, cost, productivity and quality.

4. Performance & Management Reporting

- Establish performance and operational tracking across functions.
- Monitor KPIs, targets, achievements, gaps and action points.
- Develop dashboards and MIS providing Management with timely, accurate and actionable insights.

5. Governance & Strategic Initiatives

- Ensure adherence to SOPs, processes and internal controls.




- Lead organization-wide improvement and transformation projects.
- Convert Management priorities into clear action plans and ensure timely execution.
- Identify opportunities for productivity improvement, cost optimization and scalable processes.

Key Deliverables / KPIs

- Improved team productivity and accountability.
- Process standardization and adherence.
- Reduction in operational gaps, delays and manual work.
- Digital and AI adoption across identified functions.
- Successful implementation of AI/automation use cases.
- Productivity and efficiency gains through technology.
- Accurate and timely Management MIS.
- Timely closure of key organizational initiatives.

Key Competencies

Strategic Thinking | Operational Excellence | People Leadership | Process Orientation | Digital & AI Mindset | Data-Driven Decision Making | Stakeholder Management | Problem Solving | Execution & Change Management

Qualification & Experience

MBA/PGDM in Operations, Business Management, Technology Management or a related field preferred.

7–12 years of experience in Operations, Business Process Management, Digital Transformation, Project Management or similar cross-functional leadership roles.

Experience in real estate, construction, hospitality, clubs or fast-growing organizations will be an advantage.

Role Expectation

A hands-on, business-oriented leader who can strengthen teams, build scalable processes, drive digital and AI adoption, and convert Management priorities into measurable business outcomes.

How to Apply: Interested candidates can share their updated CV at [email protected] with the subject line “Application – PODC Head.”

Pay: ₹600,000.00 - ₹1,000,000.00 per year

Work Location: In person

📌 PODC Head – People, Operations & Digital Centre (India)
🏢 Virkar Developers
📍 India