Position: Credit Controller

Department: Finance / Accounts
Location: Chennai
Reporting To: Finance Manager / Accounts Head
Experience: 2–5 Years

Job Summary

Responsible for managing customer receivables, ensuring timely collection of outstanding payments, submitting invoices to client maintaining accurate ageing reports, and coordinating with customers and internal teams to resolve payment and billing issues.

Key Responsibilities

- Monitor customer outstanding balances and prepare ageing reports on a regular basis.
- Follow up with customers for overdue invoices and pending payments through calls and emails.
- Track payment commitments and ensure collections are received within agreed credit terms.
- Coordinate with the Sales, Operations and Accounts teams regarding billing and collection issues.
- Verify invoices, Purchase Orders, work completion documents and supporting documents required for payment.
- Identify and resolve issues such as invoice rejection, PO mismatch, GST discrepancies and missing documents.
- Maintain customer-wise and site-wise receivable trackers.
- Prepare daily/weekly/monthly collection and outstanding MIS reports.
- Escalate long-pending and disputed invoices to management.
- Maintain proper records of customer communication and payment commitments.
- Reconcile customer accounts and coordinate for confirmation of outstanding balances.
- Assist in handling GST/TDS-related deductions and payment discrepancies affecting collections.




- Ensure timely follow-up on credit notes, debit notes and other adjustments.
- Support month-end closing activities related to accounts receivable.
- Monitor customer credit limits and payment terms and highlight potential credit risks.
- Maintain skilled relationships with customers while ensuring timely recovery.

Required Skills

- Good knowledge of Accounts Receivable and Credit Control.
- Strong follow-up and communication skills.
- Good knowledge of MS Excel and MIS preparation.
- Basic knowledge of GST, TDS, invoicing and reconciliation.
- Ability to analyse ageing reports and identify overdue accounts.
- Strong coordination and negotiation skills.
- Good attention to detail and record-keeping.
- Experience with ERP/accounting software such as ERPNext, Tally or similar systems is preferred.

Key Performance Indicators (KPIs)

- Collection against monthly target.
- Reduction in overdue receivables.
- Ageing of outstanding invoices.
- Timely follow-up of pending invoices.
- Reduction in disputed/rejected invoices.
- Customer account reconciliation accuracy.
- Timely submission of collection MIS.

Educational Qualification

B.Com / M.Com / MBA Finance or equivalent qualification preferred.

Preferred Experience

Experience in facility management, service industry, AMC, B2B or project-based billing and collections will be an added advantage.

Pay: ₹10,904.62 - ₹18,000.00 per month

Benefits:

- Provident Fund

Work Location: In person

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