Position: Telecaller Executive
Department: Sales / Customer Support
Experience: 0–2 Years
Qualification: Any Degree / Diploma
Employment Type: Full-Time
Key Responsibilities
- Make outgoing calls to existing and potential customers.
- Handle incoming customer calls and provide accurate information.
- Follow up with customers regarding enquiries and requirements.
- Generate leads through telephone calls.
- Explain company products/services to customers.
- Maintain customer details and call records in Excel/system.
- Coordinate with the Sales Team for customer follow-ups.
- Achieve daily/weekly/monthly calling targets.
- Maintain positive customer relationships.
- Prepare and submit daily call reports to the reporting manager.
Required Skills
- Good communication skills in Tamil and English.
- Hindi and Telugu language skills will be an added advantage.
- Good convincing and interpersonal skills.
- Basic knowledge of MS Excel.
- Good follow-up and customer-handling skills.
- Positive attitude and willingness to learn.
- Target-oriented and responsible.
Pay: ₹10,000.00 - ₹17,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Provident Fund