Tele Caller Legends Academy

Role Overview

A Tele Caller at Legends Academy is responsible for contacting prospective students and healthcare professionals, explaining the academy’s courses and services, following up on enquiries, and supporting the admissions team in converting interested leads into successful enrolments.

Key Responsibilities

- Contact prospective students and healthcare professionals through telephone calls and WhatsApp.
- Explain Legends Academy’s courses, training programs, examination preparation, and related services clearly.
- Understand each candidate’s requirements and provide accurate basic information.
- Follow up regularly with new, interested, and pending leads.
- Maintain detailed records of calls, follow-ups, candidate responses, and lead status in the CRM system.
- Identify relevant, not interested, rejected, and future follow-up leads.
- Coordinate with Career Guidance Specialists and the admissions team for further counselling.
- Achieve individual daily, weekly, and monthly calling and conversion targets.
- Build positive relationships with candidates through qualified and polite communication.
- Update all follow-up activities accurately without missing any enquiries.
- Respond promptly to candidate questions and forward technical or process-related queries to the concerned team.

Essential Skills

Communication Skills: Ability to speak clearly, confidently, and professionally with candidates.

Tele-calling Skills: Ability to handle outgoing calls, enquiries, follow-ups, and lead conversion effectively.

Listening Skills: Understand candidates’ needs, concerns, and interests before providing information.

Follow-up Skills: Maintain consistent and timely communication with potential candidates.





Persuasive Skills: Encourage interested candidates to attend counselling and proceed with admission.

Computer and CRM Skills: Maintain accurate candidate records, call updates, and follow-up details using computer systems.

Time Management: Handle multiple enquiries and complete daily follow-up tasks on time.

Qualifications

- Any degree or relevant educational qualification.
- Previous experience in tele-calling, customer service, education counselling, sales, or admissions is preferred.
- Freshers with good communication and learning ability may also apply.
- Basic computer knowledge is required.
- Fluency in Tamil and English is preferred. Knowledge of Malayalam will be an added advantage.
- Candidates should be confident, responsible, target-oriented, and willing to work as part of a team.

Salary & Training Period

- During the first month, the selected candidate will undergo training and job-learning.
- A training salary equal to 50% of the regular monthly salary will be provided during this period.
- From the second month onwards, the full salary will be applicable based on satisfactory performance and successful completion of training.

Work Location: In person

Pay: ₹15,000.00 - ₹25,000.00 per month

Ability to commute/relocate:

- Coimbatore, Tamil Nadu (Coimbatore): Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

- SALARY BASED ON YOUR PREVIOUS PAYSLIP AND VERIFICATION

Education:

- Bachelor's (Required)

Experience:

- Telecommunication: 1 year (Required)

Language:

- English (Required)
- Tamil (Required)
- Malayalam (Required)
- Hindi (Required)

Location:

- Coimbatore, Tamil Nadu (Coimbatore) (Required)

Work Location: In person

📌 Tele Caller Executive (Coimbatore)
🏢 LEGENDS ACADEMY
📍 Coimbatore