This role is for one of our clients

Industry: Business Consulting and Services

Seniority level: Associate level

Min Experience: 2+ years
Location: India, Remote (India)
JobType: full-time

We are looking for a high-performing Account Manager to manage and grow a portfolio of clients in a fast-paced, performance-driven environment. This role goes beyond traditional customer success, with a strong focus on client retention, revenue growth, relationship management, and measurable business outcomes.

As a strategic partner to 40–50 active client businesses, you will work closely with business owners and their teams to identify challenges, implement effective solutions, improve performance, and drive long-term client success.

Requirements

Key Responsibilities

- Manage a portfolio of 40–50 active clients, ensuring strong engagement, satisfaction, retention, and business outcomes.
- Build trusted relationships with business owners and key stakeholders while acting as their primary point of contact.
- Conduct onboarding, support, coaching, and performance review sessions to help clients achieve their business objectives.
- Understand client challenges and recommend appropriate solutions, resources, and subject matter experts.
- Analyze client sales funnels and business processes to identify performance gaps, revenue leakage, and growth opportunities.
- Drive renewals, upgrades, retention, and expansion opportunities through proactive account management and consultative engagement.
- Achieve assigned monthly revenue and account growth targets.
- Collaborate with Subject Matter Experts and internal fulfillment teams to ensure seamless service delivery and strong client experiences.
- Monitor account health and proactively address risks related to churn, cancellations, or declining performance.
- Maintain strong performance metrics, including low cancellation/refund rates and healthy client retention.
- Maintain accurate client records, account plans, follow-ups, and performance updates.




- Participate in team events and occasional business travel as required.

Requirements

- Bachelor's degree required; MBA or relevant postgraduate qualification preferred.
- 2–6 years of experience in Account Management, Sales, Customer Success, Renewals, Retention, or Client Success.
- Experience in EdTech, digital marketing, consulting, coaching, SaaS, or other client-focused environments is preferred.
- Strong combination of consultative selling and customer relationship management skills.
- Excellent verbal and written communication skills with strong presentation and public-speaking abilities.
- Strong stakeholder management, coordination, and multitasking capabilities.
- Commercially oriented with the ability to identify revenue and expansion opportunities within existing accounts.
- Proactive, competitive, and growth-oriented mindset with a strong focus on achieving measurable outcomes.
- Ability to work effectively in a high-pressure, target-driven environment.
- Strong ownership, problem-solving, and continuous-learning mindset.
- Immediate availability is preferred.

Why Join

- Remote-first environment with flexibility to work from anywhere.
- Opportunity to work with a rapidly growing organization and a diverse portfolio of businesses.
- Performance-linked incentives with solid earning potential.
- Direct impact on client growth, revenue, and business outcomes.
- High-ownership culture that rewards initiative, accountability, and continuous improvement.

Must-Have Skills

- Lead Generation
- Consultative Selling

Good-to-Have Skills

- Sales
- Communication
- Client Relations

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

📌 Account Manager (India)
🏢 Weekday`
📍 India