Job title: Senior Customer Support Executive

Experience: Minimum 1 year of Customer Service experience
English Proficiency: Fluent English – C1 level and above

Roles & Responsibilities

- Respond promptly to customer inquiries via phone, email, chat, or in person.
- Provide accurate information about products, services, policies, and procedures.
- Resolve customer complaints and issues efficiently while maintaining professionalism.
- Record and maintain customer interactions, transactions, and feedback in the CRM system.
- Follow up with customers to ensure their issues are resolved satisfactorily.
- Maintain high standards of customer satisfaction and service quality.

Perks:

- Virtual interview
- Work location Malad Mumbai
- Wtsap875O141536(HR)

Pay: ₹34,725.24 - ₹45,347.74 per month

Benefits:

- Cell phone reimbursement
- Health insurance
- Life insurance

Education:

- Higher Secondary(12th Pass) (Preferred)

Experience:

- Customer support: 1 year (Required)

Work Location: In person

📌 Senior Customer Support Executive (Mumbai City)
🏢 WOSTER INFOTECH PRIVATE
📍 Mumbai City