- Ensure all customers standard operating procedures are followed as per the DLSOP
- Review and support with day-to-day quotations.
- Plan and support with huddles and monthly meetings to discuss market intelligence and delegate workloads within the team.
- Take an active role in the transition of current business/ updates to existing business.
- Grow department Revenue in line with District budget target and management expectations.
- Support all compliance efforts and trainings.
- Understand department process flow, constantly looking for areas to improve efficiency.
- Be open to implementing new system changes and enhancements into the department.
- Be involved and suggest system/process improvements.
- Building and maintaining strong relationships with vendors (Shipping lines, trucking companies, and others)
- Assist the Manager with EPE’s on the department in line with the 3+1 Initiatives.
- Assist the Manager with goal setting and monitoring development for key staff.