Job Description

- Oversee daily housekeeping operations and ensure all guest rooms and public areas maintain the highest standards of cleanliness and presentation in accordance with Fairmont's quality guidelines
- Supervise, train, and mentor housekeeping staff, conducting regular inductions and performance evaluations to foster a culture of excellence and career development
- Conduct thorough room inspections and quality audits to verify compliance with established cleaning standards and address any deficiencies promptly
- Manage inventory levels of cleaning supplies, linens, and equipment, ensuring cost-effective procurement and optimal stock availability
- Coordinate with maintenance and engineering departments to address repairs, maintenance issues, and ensure timely resolution of guest-reported concerns
- Respond to guest requests and complaints with professionalism and courtesy, implementing service recovery measures to enhance guest satisfaction




- Maintain comprehensive records and reports on housekeeping activities, including occupancy rates, staffing schedules, and maintenance logs
- Ensure strict adherence to health, safety, and hygiene regulations, including proper handling of chemicals and waste management procedures
- Plan and execute deep cleaning projects and seasonal maintenance tasks to preserve the property's condition and appearance
- Collaborate with front office, guest services, and other departments to ensure seamless communication and coordinated service delivery
- Monitor and manage departmental budgets, controlling labour costs and operational expenses whilst maintaining service quality
- Implement and promote sustainable housekeeping practices and environmental responsibility initiatives across the department

📌 Housekeeping Executive - Fairmont Agra
🏢 FAIRMONT
📍 Agra