Attend calls and respond to emails from retail brokers and internal sales employees regarding life GTL products queries and status updates Act as an interface between internal stakeholders and external partners Suggest process improvements to enhance partner satisfaction and efficiency Ensure adherence to defined Turnaround Time TAT for all partner requests Conduct outbound calls as required for partner engagement Carry outbound calls and digital outreach to recruit current retail broker partners Ensure timely activation of recruited partners to drive business Drive life insurance business through retail brokers and achieve assigned sales targets Support Relationship Managers RMs in the driving business when required Assist in sales operations for Group Term Life business and ensure timely closures Handle adhoc requests related to partner engagement business operations and sales support Track and manage sales pipelines from lead generation to policy issuance Analyze partnerwise performance and take corrective actions to improve conversion rates Ensure achievement of monthly quarterly and annual business targets