Shell Consultancy is hiring for Customer Care Executive!

About the Company

Shell Consultancy is a leading firm in the IT service and consulting industry, dedicated to providing exceptional solutions and support to our clients. We pride ourselves on fostering a dynamic and supportive work workplace where employees can grow and thrive. Join our team and contribute to a culture of excellence and customer satisfaction.

Responsibilities of the Candidate:

- Handle customer inquiries and complaints via phone, email, and chat in a professional and timely manner.

- Provide accurate information about products and services.

- Resolve customer issues efficiently and effectively, escalating when necessary.

- Maintain detailed records of customer interactions and transactions.

- Collaborate with other departments to ensure customer satisfaction.

- Continuously strive to improve customer service processes and outcomes.

Requirements:

- 0 years of experience (fresher).

- Excellent communication and interpersonal skills.

- Ability to multitask and manage time effectively.

- Strong problem-solving abilities.

- Customer-focused with a positive attitude.

- Basic computer proficiency.

📌 Customer Care Executive (Jaipur)
🏢 Unstop
📍 Jaipur