Job Type: Full time

This job is with Deutsche Bank, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Position Overview Role DescriptionYou will lead the end-to-end implementation of ServiceNow solutions, driving delivery across complex transformation programmes within a global banking environment. You will work closely with product owners, architects, and engineering teams to design, build, and deploy scalable, secure, and high-quality solutions.This is a hands-on leadership role, where you will combine deep technical expertise with delivery ownership—ensuring that ServiceNow capabilities are implemented effectively, aligned to business outcomes, and compliant with regulatory requirements.What we’ll offer youAs part of our flexible scheme, here are just some of the benefits that you’ll enjoy,Best in class leave policy.Gender neutral parental leaves100% reimbursement under childcare assistance benefit (gender neutral)Sponsorship for Industry relevant certifications and educationEmployee Assistance Program for you and your family membersComprehensive Hospitalization Insurance for you and your dependentsAccident and Term life InsuranceComplementary Health screening for 35 yrs. and aboveYour key responsibilities Shape and support the ServiceNow platform architecture roadmap, ensuring alignment with enterprise strategy and shared goalsOversee platform design standards, helping teams collaborate and maintain consistent, inclusive and effective solutionsSupport solution design reviews,



guiding data models and integration approaches to ensure strong, dependable outcomesCoordinate integration design across systems, ensuring secure, scalable and connected workflows that support business needsStrengthen platform resilience by supporting performance, security and operational continuity requirementsWork closely with stakeholders to support innovation, automation and continuous improvement across the platformLead end-to-end ServiceNow implementation, from requirements through to deployment and hypercareTranslate business requirements into high-quality technical designs and implementable solutionsDrive hands-on configuration, development, and integration across ServiceNow modules (ITSM, CMDB, ITOM, etc.)Own and govern solution delivery quality, ensuring adherence to development standards and best practicesLead integration implementation using APIs, events, and enterprise integration patternsCollaborate with architects to ensure alignment with target architecture and data models (e.g. CSDM)Support release management, deployments,



and environment strategyIdentify and deliver automation opportunities to improve efficiency and platform adoptionTroubleshoot and resolve complex technical issues during implementation and post-go-liveMentor engineering teams and contribute to building a strong engineering capabilitiesYour skills and experienceProven experience delivering ServiceNow implementations in large, complex environmentsStrong hands-on expertise across ServiceNow modules (ITSM, CMDB, ITOM, integrations)Deep understanding of ServiceNow development, configuration, and scriptingExperience implementing integrations using REST APIs and event-driven architecturesStrong knowledge of data modelling, CMDB/CSDM, and platform design principlesExperience working in regulated environments (banking/financial services preferred)Demonstrated ability to lead delivery while remaining hands-on technicallyStrong problem-solving skills with ability to drive issues to resolutionHow we’ll support youTraining and development to help you excel in your career.Coaching and support from experts in your team.A culture of continuous learning to aid progression.A range of flexible benefits that you can tailor to suit your needs.About us and our teamsPlease visit our company website for further information:https://www.db.com/company/company.html We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.We welcome applications from all people and promote a positive, fair and inclusive work environment.

📌 ServiceNow Principal Engineer (Pune)
🏢 Deutsche Bank
📍 Pune