Opening for Service Delivery Manager (Pune)

Opening for Service Delivery Manager (Pune)

18 Aug
|
Important Business
|
Pune

18 Aug

Important Business

Pune

We are looking for candidates with strong Delivery experience, preferably from a fintech or IT product organization. The ideal candidate must be able to join within 45 days.

Role Overview

As Delivery Director, you will lead the end-to-end delivery of large-scale, multi-stream banking transformation programs, with a focus on Banking Domain. You will be responsible for ensuring delivery excellence, robust governance, and successful program outcomes across global engagements.

Key Responsibilities

Program Leadership:
- Lead and oversee the delivery of complex, multi-entity Banking transformation programs, ensuring alignment with strategic objectives.
- Drive program governance, milestone tracking, risk management, and stakeholder engagement at all levels.

Team Management:
- Manage and mentor cross-functional teams spanning business analysis, technology, QA, infrastructure, and DevOps.
- Foster a high-performance culture and ensure effective resource allocation across projects.

Delivery Excellence:
- Ensure adherence to contractual commitments, budgets, timelines,



and compliance requirements.
- Drive cadence reviews, status reporting, escalation management, and change control processes.

Stakeholder Engagement:
- Build and maintain strong relationships with internal and external stakeholders, including C-level executives.
- Act as the primary escalation point for program delivery issues and risk mitigation.

Continuous Improvement:
- Champion best practices in delivery methodologies (Agile, SAFe, DevOps) and value-based services such as automation and system engineering.

Core Areas of Expertise
- End-to-end delivery management with robust technical acumen
- Deep domain expertise in Banking
- Risk, compliance, and regulatory management
- Stakeholder management up to CTO/CXO level
- Enterprise automation, system engineering, and bid support

Key Requirements
- 20+ years of experience in Tier 1 IT Services, FinTech, or Product organizations
- Familiarity with tech st

📌 Opening for Service Delivery Manager (Pune)
🏢 Important Business
📍 Pune

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