Business Analyst (Freelance | Part-time to Fulltime)

About Paalam
Paalam is a fast-growing Swiss startup building a premium relationship platform for the global Tamil community. We combine technology, psychology and data to help people build meaningful relationships.

As we launch our new mobile app and expand into current international markets, we're looking for an experienced, hands-on Business Analyst who can contribute from day one.
This is not a traditional BA role. You will work directly with the founder across product, data, QA, project management, strategy and international expansion.

The role initially starts as a freelance position of approximately 20 hours per week. For the right candidate, we're happy to transition to a full-time role immediately or, at the latest, from November.

What you'll do
Analyse product, business and marketing data and turn insights into clear recommendations
Define and monitor KPIs across conversion, engagement, retention and growth
Translate product ideas into requirements, user stories, workflows and acceptance criteria




Perform hands-on QA/UAT and coordinate closely with our development team
Coordinate product initiatives from requirements through release
Research and evaluate new countries for expansion
Prepare market-entry strategies covering competition, pricing, users, product and growth
Actively support and coordinate new country launches from planning to execution
Challenge assumptions and support founder decisions with data and structured reasoning
Identify opportunities to use AI and automation across the business

Who we're looking for
We're looking for someone who enjoys solving problems through data, structured thinking and curiosity.
You naturally ask questions like:
What do the numbers really tell us?
Why do users behave the way they do?
Which improvements create the biggest impact?
How can we build a better product and a better business?

Who we're looking for
3+ years of relevant experience in Business Analysis, P

📌 Business-Analyst:in (Chennai)
🏢 Paalam.tamil
📍 Chennai