Join our team to drive platform reliability and enhance user experience with
innovative automation and operational excellence. Grow your career by
collaborating with engineering, infrastructure, and security experts.

As a Software Engineer III at JPMorgan Chase within the Chief Technology Office
team, you will ensure reliable access to internally built Tableau reporting
solutions for external users through Authentication Everywhere (AuthE). You will
partner with cross-functional teams to troubleshoot complex issues, drive
automation, and improve platform stability. Your work will directly impact
end-user experience and operational efficiency.

Job responsibilities

* Provide production support and reliability engineering for Tableau reporting
experiences.
* Perform and automate platform health checks to reduce manual effort.
* Implement exception-based monitoring and proactive alerting, tuning detection
to improve signal quality.
* Triage and resolve incidents using structured troubleshooting across logs,
authentication signals, and Tableau telemetry.
* Create, maintain,



and execute operational runbooks, support procedures, and
knowledge articles.
* Participate in ITIL processes, including incident, problem, change, and
release management.
* Act as a liaison across dependencies, coordinate escalations, and track
issues to closure.
* Support performance, stability, and resiliency objectives, including capacity
monitoring and failover readiness.
* Leverages enterprise-authorized AI coding assist tools within the work
workplace to improve code quality, delivery speed, and productivity across
complex deliverables (e.g., code generation/refactoring, unit test creation,
documentation), while validating outputs through peer review, automated
testing, and secure coding standards; contributes learnings and reusable
patterns to improve broader team effectiveness.
* Applies knowledge of tools within the Software Development Life Cycle
toolchain, including enterprise-authori

📌 Software Engineer III (Hyderabad)
🏢 JPMorgan Chase
📍 Hyderabad