Job Posting Title

Senior Associate, Corporate Technology

Job Description

About BetaNXT

BetaNXT is a leading provider of frictionless wealth management infrastructure, real-time data solutions, and enhanced advisor experience. We invest in platforms, products, and partnerships to accelerate growth for the ecosystem we serve. Our connective approach empowers our clients to deliver comprehensive, end-to-end advisor and investor experience.

BetaNXT is a premier provider of technology, data, and operations as services to a rich client base of wealth managers, institutional wealth firms, and digital brokers. It is comprised of three industry-leading businesses which, combined, provide end-to-end solutions across the investment lifecycle.

Overview of the Enterprise Tools Support Engineer:

The Enterprise IT Tools Support Engineer is responsible for ensuring the reliability, usability, and operational effectiveness of enterprise technology platforms and business-critical IT tools across the organization. This role provides technical support, system administration, user enablement,



and application configuration services to ensure seamless business operations and high-quality user experience.

The role operates at the intersection of IT Operations, Enterprise Applications, User Support, and Business Process Enablement, delivering timely issue resolution, user access management, system customization, and data administration. The individual plays a hands-on role in troubleshooting complex issues, supporting application enhancements and releases, facilitating data integration, and driving continuous improvement through stakeholder engagement, training, and process optimization.

Enterprise Tools Support Engineer

Responsibilities:

* Provide first and second-level support to enterprise users for software applications via phone, email, and chat.
* Diagnose, troubleshoot, and resolve software issues in a timely and effective manner.
* Document and track all support requests,

📌 Senior Associate, Corporate Technology (Bengaluru)
🏢 BetaNXT
📍 Bengaluru