Job Description: IT Support & Systems Executive
Location: Ichchapore, Surat
Designation: IT Support & Systems Executive
Employment Type: Full time
Experience Required: 1–3 Years
Salary: ₹20,000–₹23,000 per month
Role Summary
A reputed organization is looking for a technically sound and solution-oriented IT Support & Systems Executive to provide day-to-day technical support and maintain the organization's computer systems, software, printers, networks, and basic IT security.
The candidate will be responsible for troubleshooting hardware and software issues, supporting employees with IT-related requirements, maintaining IT assets, and coordinating with external IT vendors whenever required.

Key Responsibilities
IT Support & Troubleshooting
Provide basic technical support for desktops, laptops, computer hardware, and peripherals.
Install, configure, update, and uninstall software and applications as required.
Troubleshoot hardware, software, operating system, and application-related issues.
Troubleshoot employee IT issues using a practical and problem-solving approach.




Printer & Peripheral Support
Install, configure, and troubleshoot printers, including:
Laser printers
Thermal printers
Inkjet printers
Ensure smooth functioning of computer peripherals and related equipment.
Network & System Support
Support LAN and Wi-Fi network setup and troubleshoot basic connectivity issues.
Assist in managing workgroups, domains, user accounts, and Active Directory.
Support basic configuration and troubleshooting of firewalls such as FortiGate and SonicWall.
IT Security
Monitor and support antivirus, ransomware, malware, and other cybersecurity protection measures.
Ensure only genuine and authorized software is installed and used across company systems.
Educate users about the risks and consequences of using pirated or unauthorized software.
IT Records & Vendor Coordination
Maintain basic records of IT systems, software, hardware, and IT assets.
Coordinate with IT vendors and servic

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